Here's what our happy clients have to say :
"We are so pleased with the results, we have used many dog groomers in the area but none have achieved the same results as you. We will be back, and telling our friends about you! Thank you so much"
Lucy and Terry Maidstone, Kent
Recently moved to Maidstone and needed a dog trimmer for my Shih-Tzu, Izzy. Met Karen from the Dog Hotel & Spa by chance and booked Izzy in. From the start, Karen was very professional asking precise questions on how Izzy should be trimmed and requesting a photo in the style I liked.
To be honest the photo I gave Karen was of a much younger Izzy looking her best, and didn’t expect that this cut could be achieved again. However, Karen more than exceeded my expectations and Izzy was trimmed beautifully. Furthermore, I was very impressed with the care that Karen took and Izzy seemed quite relaxed about the whole experience.
John , Maidstone
I took my Scottish Terrier 'Mac' to Karen for his first haircut. He was a little nervous to start with but Karen took the time to allow him to get to know her a little and gained his trust and she did a wonderful job. He looks like a different dog! I would have no hesitation in recommending Karen to anyone and we will certainly be going back on a regular basis.
" Thank you so much Karen, you did a wonderful job on my two King Charles Cavaliers, Thelma and Louise. They seemed very happy to be at your house and without question would ask you to have them for me when I go away. Brilliant service, great website and would recommend you to everyone I can. Many thanks again, see you again soon. "
Regards, Joanne Penenden Heath
I took Kiki to the Dog Hotel and Spa for the first time recently as I had been recommended by somebody locally as they were extremely pleased with the results. Kiki had previously only been for such treatments 3 times before and had never enjoyed the experience, returning home each time very subdued and quiet. Karen did a wonderful job of detangling and trimming Kiki which I was very pleased with and Kiki was not at all distressed when she returned home so she will definitely be returning for more.
Having decided to DIY groom Cupcake, my 7 mth old Chihuahua/Yorkie cross due to her hating her first grooming experience at another parlour,, I was in desperate need of a dog groomer who could fix what I had done as it didnt go according to plan!!
All I can say is Karen not only groomed her to perfection, but Cupcake remained calm and thoroughly enjoyed the experience. Thank you so much Karen for not only coming to my rescue and fixing her awful haircut but also making it so relaxing for her.... I look forward to bringing our other little lady to see you soon."
Karen, thank you so so much for seeing Tallulah at such short notice today. We are all absolutely thrilled with the job you have done on her and wouldn't think of taking her anywhere else in future. I will most definitely be recommending you!
Hi karen I just want to say a big thank you to you for the love and attention you gave to bell-boo.she looks absolutely beautiful words can not express how grateful I am in finding someone that shows the love and compassion in their work.
I will be reccomending you very highly to any one that ask, it´s good to know there is a groomer I can trust after my last bad experience.
Thank you once again and see you again soon. love teresa and bella-boo.xx
Thank you, we could not be happier with the Premium Pamper, Daisy our Yorkie, was very comfortable and happy to be at yours, she looks great now and much better than we imagined. We will definitely be bringing Daisy back and recommending you to others.
We came across Karen’s website by chance when we were looking for boarding at short notice and when we saw that she did grooming as well it seemed like the ideal place as our regular groomer was recovering from an operation. The website looked very professional so we arranged a pre-visit to take a look prior to confirming our booking. From the moment we met Karen we knew Ollie and Buster would be in safe hands and there was never any doubt that we would love them to stay there – a real home from home and somewhere we knew they would be spoilt. Karen greeted them both as they arrived and spent time with us asking questions about them both. Karen did a really great job in both looking after them during their stay and the grooming she did while they were there, even coping with Ollie’s separation anxiety as it was his first time away from home. We picked them both up and Ollie feel asleep almost immediately in the car and they both slept well when we got home, a sign that they had both had a great time
I visited The Dog Hotel and Spa with my Bichon Frise puppy Rosie after meeting Karen and Darcey at Cobtree Park. When we arrived, Rosie was greeted by Darcey and they became instant playmates. Karen asked all about Rosie and how I wanted her to look. When I returned she looked gorgeous. Rosie in usually a shy and nervous puppy after any new experience, but she was happy to stay and play which means her whole experience was happy and stress-free. I will be recommending Karen to all my friends and will not hesitate to take Rosie back again.
Max- a Standard black Schanuzer, has recently visited Karen of the Dog Hotel and Spa Hair and has had the best pampering of his 2 year life. His haircut is superb. As a proud owner of a Standard Schnauzer I would not take him anywhere else. Karen looks after him and always does what I ask for in a cut.
Max loves going and I have full confidence that he is treated with lots of love and care whilst there. He always looks happy to see Karen with lots of wagging of his tail. I would recommend Karen to anyone as a fully professional dog groomer with that added personal touch of love which she shows to all the dogs she grooms. As a bonus her own dog is a Schnauzer!
Our 6 month old puppy Poppy was in desperate need for a makeover after recovering from surgery. I called Karen and explained my urgency and she offered to groom Poppy on the day I telephoned...a Sunday!! I was really grateful. Karen was very professional and Darcey was welcoming too!! When we collected Poppy we were amazed she looked and smelt beautiful with a pink flower and a pink bandana collar!! Poppy had lots of fun with Darcey and was sad to leave! I would recommend Karen for Dog grooming and we look forward to Poppy spending her holidays with Karen and Darcey!
Thank you so much for all your hard work Karen. Max looks absolutely gorgeous.x (Soft coated wheaten terrier)
I would just like to say a big thank you to Karen for a brilliant haircut and pampering on my dog Bailey,you make us feel really welcome in your home .Be back in April. Tracey
Thanks again for grooming Jock to perfection. We are so happy with the results,what a transformation!! Margaret.